Organisations today are increasingly becoming dependent on IT in order to achieve their corporate goals and business needs. This growing dependency has created a need for high quality IT services. Many of these IT services help minimise IT problems that adversely affect productivity and revenue. Many businesses lack the resources they need to manage complex systems effectively and, even worse, to reinstate them when they fail.

IPW offers Remote IT Management System (RITM) services which enable organisations to integrate key IT management functions within a single web-based solution. IPW RITM is a remote desktop and server management platform that provides for proactive management and security of computers, their applications and data, and the network connection they utilize to reach the Internet.

Our RITM services include:

• Audit and Inventory Management
  
• Installation and Configuration
  
• Patch Management
  
• System Monitoring
  
• Event Log Reporting & Alerts
  
• Help Desk & Trouble Ticketing
  
• Remote Control & FTP
  
• Policy Management and Protection
• Backup & Restore
• Antivirus Management
• Hardware & Software Firewalls

These features are integrated into a scalable and flexible platform. The innovative architecture of RITM gives us the ability to deliver these management services to computers that are behind firewalls – even when the management console itself is behind a firewall. Email alerts can be triggered on any event from the feature list. Additionally, a rich set of reports can be run as needed.

IPW PC solution provides essential tools for supporting networked PCs at businesses of all sizes and types.

Features

Benefits

How we do it?